Change account details
Account settings links to the email, username, and password change screens. Follow the verification requested for the change; editing your public profile is not the same as changing your sign-in details.
Before requesting deletion
- Open Account and choose the account deletion option.
- Read the current grace period and account consequences shown in the app.
- Review any Plus billing warning and use the store-management link if shown. Do not assume deleting your SkillKnex account cancels a store subscription.
- Use Open My Data if you want an export before continuing.
- Complete the identity verification and final deletion confirmation.
The grace period
The deletion screen explains that your profile is disabled and your lessons are held during the grace period. It also explains that signing in within that period can restore the account.
Use the period shown when you make the request, not an old Help screenshot. Contact support if you cannot access the account or need clarification before proceeding.
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