Profile

Inbox and Updates

Find support replies, review decisions, creator updates, and account notices.

Choose a category

Inbox has All, Review, Creator, Social, Support, and System categories. Use Support for replies to Help & Support requests and Review for decisions, changes, appeals, or credential messages.

Creator contains application and publishing updates. Social contains follower and engagement updates. System contains account, security, and app notices.

Open the relevant update

Read the update and use its available action to open the related item. An inbox notice does not mean an unrelated lesson or credential has also been approved.

If a support reply is missing, check the Support category and confirm that the original request was successfully sent. Notification permission and the in-app Inbox are separate.

Was this helpful?

Your answer helps us improve this guide.